1.Questions: If i don’t need this product, can i return the product and return my money?
Answer: We accept returns and refunds within 15 days of order completion, please contact us.
2.Questions: Because a product came in defective, and the product is different from the description.
Answer: Oh my God I am sorry! Please accept our refund or free to send the product to you again. Contact us as soon as possible. thank you very much!
3. Questions: Why I have not received my package, the tracking information is not updated. Can i get black my money?
Answer: We will full Refund if you don’t receive your order in 60 days. We offer a variety of shipping method, the estimated delivery time is not the same. And the shipping method ” China Post Ordinary Small Packet Plus “, ” Yanwen Economic Air Mail ” and ” 4PX Singapore Post OM Pro ” does not provide tracking information for the destination country. If you are urgent need the product, please choose tracking information with the express, (Such as AliExpress Standard Shipping , China Post Registered Air Mail, ePacket, EMS, DHL,etc). We recommend choose ” AliExpress Standard Shipping “, it’s fast and safe.
4. Questions: I wrote the wrong address or I went out for a vacation and did not receive the parcel. Can i get my money?
Answer: Don’t worry! Contact with us, we will full or partial refund. Or you can pay the shipping cost, let us to sent the items to you again.
5. Questions: I have other reason questions.
Answer: Contact with us! Contact with us! Contact with us! Thank you very much!